Managed hosting: Difference between revisions

From Citizendium
Jump to navigation Jump to search
imported>Howard C. Berkowitz
No edit summary
mNo edit summary
 
(7 intermediate revisions by one other user not shown)
Line 1: Line 1:
{{subpages}}
{{subpages}}
In computing, a '''Managed Support Provider (MSP)''' focuses on providing third-party services principally to information technology infrastructure. While the usage, in 2009, which tends to get the most attention is in the context of [[cloud computing]], MSP services certainly are not limited to things provided remotely to information technology staff.
{{TOC|right}}
In computing, '''managed hosting''' focuses on providing third-party services principally to information technology infrastructure. While the usage, in 2010, which tends to get the most attention is in the context of [[cloud computing]], managed hosting services certainly are not limited to things provided remotely to information technology staff.


MSP services can range from a remotely managed [[router]] or [[firewall]] at the customer premises, to support service for end users such as first-line help centers and backup of individual PCs, to services remote to specific data centers such as disaster recovery, to cloud services where the service is not associated with a specific geographic location.
These services can range from a remotely managed [[router]] or [[firewall]] at the customer premises, to support service for end users such as first-line help centers and backup of individual PCs, to services remote to specific data centers such as disaster recovery, to cloud services where the service is not associated with a specific geographic location.
==Provider-managed onsite services==
==Provider-managed onsite services==
Hosts being managed need not be at a provider facility. A number of companies will take responsibility for running a data center or server farm at their customer's site. Depending on the nature of the contract, they may or may not put personnel at this facility. 
If the management provider does not put its own personnel at your site, the contract and procedures must spell out a means for carrying out functions requiring physical access. It is possible to have remote-controlled power management and other mechanisms that can trigger reboots, but moving cables, or replacing equipment, can never be completely ignored.
==Outsourced end user support==
==Outsourced end user support==
Desktop management services, such as those offered by CenterBeam or Everdrea, are targeted at the end user.
==Data center outsourced support==
==Data center outsourced support==
==Services provided through clouds==
Managed security services delivered by SecureWorks, IBM, and Verizon fall into this category.  
[[Email]] is among the most common applications, and one for which many aspects may be outsourced. It is useful to separate the problems that outsourcing can help, from the packaging of outsourced services.<ref name=Dellmail>{{citation
| White paper: Solving On-Premise Email Management Services with On-Demand Services
| publisher = Dell Modular Services
| url = http://www.dell.com/modularservices | year = 2009}}</ref> Indeed, some of the outsourced services are broader than email, especially when there are regulatory requirements for archiving, audit or security.


===Archiving===
A basic archive simply provides for backup. A more complex service, which includes not only infrastrcture services but specialized end user services such as legal compliance (e.g., compliance and discovery) can be delivered with [[Software as a Service]].


EMS Enterprise ArchiveTM service
==References==
Painlessly solve the complete email archiving needs of even the largest organization with a zero
{{reflist|2}}[[Category:Suggestion Bot Tag]]
maintenance, SaaS service – can provide sub-second e-Discovery, flexible policy compliance,
comprehensive storage management, seamless end-user access, & helps eliminate data loss.
EMS Enterprise Archive is a comprehensive solution designed to address email archiving
challenges with a near maintenance-free, on-demand service. EMS is a SaaS service that is
designed to provide complete control over retention and deletion policies, legal holds, compliance,
storage management and e-Discovery virtually eliminating the risks of data loss or downtime. EMS
is designed to meet the needs of the largest companies, but you can begin with any number of
users. Start with a key set of executives, an IT pilot, or a litigation-driven legal hold; deploy in a day
and grow as fast as your needs change.
EMS Rapid ArchiveTM service
Quickly implement the essential email archiving capabilities required in today’s business
environment including important FRCP requirements with a low cost, SaaS solution.
EMS Rapid Archive is uniquely designed to address today’s essential email archiving challenges,
with a near maintenance-free, on-demand service. EMS helps companies manage email retention
and deletion based on corporate policies, saves messages in

Latest revision as of 11:00, 15 September 2024

This article is developing and not approved.
 Main Article
 Discussion
Related Articles  [?]
Bibliography  [?]
External Links  [?]
Citable Version  [?]
 
https://en.citizendium.org/wiki/index.php?title=Managed_hosting&printable=yes
This editable Main Article is under development and subject to a disclaimer.

In computing, managed hosting focuses on providing third-party services principally to information technology infrastructure. While the usage, in 2010, which tends to get the most attention is in the context of cloud computing, managed hosting services certainly are not limited to things provided remotely to information technology staff.

These services can range from a remotely managed router or firewall at the customer premises, to support service for end users such as first-line help centers and backup of individual PCs, to services remote to specific data centers such as disaster recovery, to cloud services where the service is not associated with a specific geographic location.

Provider-managed onsite services

Hosts being managed need not be at a provider facility. A number of companies will take responsibility for running a data center or server farm at their customer's site. Depending on the nature of the contract, they may or may not put personnel at this facility.

If the management provider does not put its own personnel at your site, the contract and procedures must spell out a means for carrying out functions requiring physical access. It is possible to have remote-controlled power management and other mechanisms that can trigger reboots, but moving cables, or replacing equipment, can never be completely ignored.

Outsourced end user support

Desktop management services, such as those offered by CenterBeam or Everdrea, are targeted at the end user.

Data center outsourced support

Managed security services delivered by SecureWorks, IBM, and Verizon fall into this category.


References

Retrieved from "https://citizendium.org/wiki/index.php?title=Managed_hosting&oldid=979936"